Privacy Policy

Continuum Alpha Pte. Ltd. our affiliates as well as any of our employees, agents and representatives (collectively, “CAPL” or “we”) operate this website at  (“our Website”).

This Privacy Policy informs you of how we manage the collection, use and disclosure of personal data, pursuant to the Singapore Personal Data Protection Act (No. 26 of 2012) (“PDPA”) as well as to assist you in making an informed decision before providing us with any of your personal data.

This Privacy Policy (together with our Terms of Use for our Website) sets out the basis on which we use and process any personal data we collect from you as a user of our website. By accessing our Website or any of our services in general, you hereby agree to be bound by the terms of this Privacy Policy.

In addition, our website may, from time to time, contain links to and from the websites of our partner networks, advertisers, affiliates or other third parties.  If you follow a link to any of these third-party websites, please note that these websites are not owned, operated or controlled by us. They are governed by their own privacy policies. Hence, we do not accept any responsibility or liability arising from your access or use of these third-party websites, including but not limited to those relating to their processing of your personal data. You acknowledge and accept that you access and provide your personal data to these third party websites at your own risk.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make and the products and features you use. The personal information we collect may include your name, NRIC, passport or other identification number, telephone number, mailing address, email address and other information relating to you which you have provided to us in any forms you may have submitted to us, or in other forms of interaction with you. You should ensure that all personal data submitted to us is complete, accurate, true and correct.

In addition, we routinely log visitor IP addresses and we may collect your browser type, the amount of time you spend on the Website, and the sections of the Website you visit. We may monitor and record other activity on the Website for any reason.

We may collect, use and disclose your personal data for our business purposes, including but not limited to the following purposes:

to contact you through the contact information provided by you in order to provide you with the information that you request from us through email, text messages, notifications, alerts and other communications to you;
to check or verify your identity and/or evaluate your financial needs and provide recommendations of suitable financial products and services to you which may be offered by us to you or by third-party partners to you through our website and/or our Platform;
to customize and personalize content, customer and product services to you;
to provide, manage, operate, process and administer our services to you, including services agreed under contract, customer, content, product services, technical support and/or responses to you;
to assess, process, administer, implement and effect your requests in the use of our services, our website, and/or our Platform;
to send marketing communications and informational newsletters if you have requested, opted-in to or otherwise agreed to receive;
to improve the quality of your experiences and/or our provision of products and services to you, including sending customer surveys and feedback forms to you for completion;
to contact you as may from time to time be necessary in connection with your use of our services, Website, and/or our Platform;
to keep your account information updated to ensure accuracy of information;
to store, host and/or back up (whether for disaster recovery or otherwise) your personal data, whether within or outside the location of collection and/or processing for purposes of providing our services to you and for record-keeping purposes;
to conduct research, analysis and development activities (including but not limited to data analytics, surveys and/or profiling) to improve our Website, our Platform, services and facilities in order to enhance the services we provide to you, where you have consented to be contacted for such purposes;
to comply with legal and regulatory requirements, our company policies and procedures as may be applicable from time to time, including but not limited to responding to legal process, governmental or regulatory bodies, pursuing legal rights and remedies, defending litigation and managing any complaints or claims, investigations, audit and compliance purposes; and/or
any other reasonable purposes related to the above.

Your personal data is retained for the duration of your business relationship with us and for such period as may be necessary for any legal or business purposes.

Our website uses cookies to collect information about the users of our website. Cookies are small text files that are placed in browser directories on your computer or mobile device when you visit our website. You may change your browser settings to block cookies or to alert you when cookies are being sent to your device. Please note that if you disable cookies, you may not be able to access certain functions of our website.

We reserve the right to update this Privacy Policy at any time.

If you want to contact us with specific queries or concerns in relation to this Privacy Policy, or if you have any questions or complaints as to how your personal data is collected, used, disclosed and/or processed by us, please contact our Data Protection Officer at  [email protected] .  You may withdraw your consent for us to collect, use, disclose and/or process your personal data for some or all of the purposes listed in this Privacy Policy by writing to our Data Protection Officer. please note that if you withdraw your consent to any or all purposes, we may not be able to initiate or continue our relationship with you. Your withdrawal may be considered a termination by you of any contractual relationship which you may have with us, or a breach of your contractual obligations or undertakings. We expressly reserve our legal rights and remedies in such an event.

This Privacy Policy shall be governed by, and shall be construed in accordance with, the laws of the Republic of Singapore. The courts of the Republic of Singapore shall have exclusive jurisdiction to hear and determine any suit, action or proceeding, and to settle any disputes, which may arise out of or in connection with the Privacy Policy and, for such purposes.